Privacy Policy

Oléa Community is a private, membership-based wellness and professional community operated by Oléa Living Well, an OM company. Membership requests are reviewed by our team before access is granted. This policy covers the app, our website, and our member communications. It does not cover other websites or services that we do not operate, even when a member links to them.

The data controller for your information is Oléa Living Well. You can reach us at teamolea@ommktg.com.

• Account and membership: first and last name, email address, password or Google sign-in identity, membership request answers, approval status, and for organizations, the organization name, industry, website, and contact details.
• Profile: job title, company, city and state, profile photo and cover image, bio, interests, industries, social and website links, education, experience, and any other details you choose to add.
• Content you create: posts, reshares, comments and replies, reactions, direct messages, stories, polls and survey answers, event registrations and check-ins, circle memberships, resources you upload, vision boards, journal entries, mood and habit check-ins, saved tarot and astrology readings, notes, and reports you submit.
• Files you upload: photos, images, video, audio, documents, and attachments. Uploaded files are stored with our file-storage provider and served to the audience you choose in the app.
• Communications with us: support requests, feedback, beta reports, and any correspondence with our team.

When you use Oléa we record technical and usage information: the pages and features you open, actions such as likes, saves, follows, RSVPs, and searches, your device type, browser, operating system, approximate location derived from your network address, app version, error and performance diagnostics, and timestamps. We also record sign-in and security events so we can detect misuse.

We keep you signed in using a session token in cookies and local browser storage, and we cache some data locally so the app works offline. We do not run advertising networks, third-party advertising pixels, or cross-site behavioral tracking on Oléa. Our hosting and database providers process request logs on our behalf.

• Google Sign-In: if you choose “Continue with Google”, Google shares your name, email address, profile photo, and a stable account identifier so we can create and secure your account.
• Google account access: for members who choose to connect it, a Google permission can be granted so Oléa can send email on that member's behalf (send-only access; we cannot read your mailbox).
• Cross-community linking: if you link your Oléa account with an Oléa Market / OM community account, we receive the profile fields you approve sharing, so you do not have to re-enter them.
• Maps and location: venue search uses Google Places to return addresses for events; the search terms you type are sent to that service.
• Payments: if you register for a paid event or offering, our payment processor collects your payment card details directly. We receive confirmation and the last four digits only; we never store full card numbers.
• Community and event partners: if you register for a partner event, we may receive your registration confirmation from the organizer.

• Create your account, verify your email address, review membership requests, and keep you signed in.
• Operate the community: publish and deliver posts, comments, messages, stories, polls, circles, events, resources, and rewards to the right audience.
• Build your profile and help you connect, including suggested connections based only on the interests, industry, and location you have made available.
• Send the notifications you have enabled, by in-app alert, email, SMS, or mobile push, and let you change or stop them at any time.
• Personalize what you see, such as relevant discussions, members, and content in your feed.
• Power the features you choose to use, including AI-assisted reflection, astrology and tarot interpretations, and the help assistant.
• Keep the community safe: detect abuse, spam, and fraud, moderate reported content, enforce our Terms of Service, and secure the platform.
• Measure engagement and improve existing features and the member experience.
• Meet legal, tax, and accounting obligations, and respond to lawful requests.

We do not sell your personal information, we do not share it for advertising, and we do not use your content to train third-party advertising models.

Oléa uses information received from Google APIs only to provide and improve the features you asked for: signing you in, keeping your account secure, and sending email that you explicitly compose or trigger from the app.

• Oléa's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• Google user data is never sold, and it is never used or transferred for advertising, ad targeting, or building advertising profiles.
• Google user data is not used to train general-purpose or advertising AI models.
• Access is limited to the scopes you approve. Email sending access is send-only; Oléa cannot read your Gmail inbox or messages.
• Our team can access Google user data only where you ask us to resolve a specific issue, where it is needed for security or abuse investigation, or where the law requires it. Access is limited to the minimum necessary and logged.
• You can revoke Oléa's Google access at any time at myaccount.google.com/permissions, and you can delete your Oléa account in Settings.

Some features use artificial intelligence to generate content, such as reflection prompts, horoscope and tarot interpretations, summaries, and answers from the help assistant. To produce that output, the text or details you enter for that feature are sent to our AI provider and the result is returned to you. We do not use your private journal entries, direct messages, or other private content to train models. AI output is offered for reflection and education, never as medical, mental-health, legal, or financial advice.

• Members: your profile, posts, comments, reactions, circle activity, event activity, and public boards are visible to other approved members. You control the audience of what you post.
• Direct messages: visible only to the people in that conversation.
• Administrators: our community team can see member records, membership requests, reports, moderation history, and platform activity logs in order to run and protect the community.
• Public pages: this Privacy Policy, our Terms of Service, and the public description of Oléa are available to anyone, without signing in.

We share personal information with service providers that operate the platform on our behalf, and only as much as they need to perform their function:

• Cloud hosting, database, authentication, and file storage for the app and its media.
• Google, for sign-in and, with permission, sending email.
• Transactional email, SMS, and push notification delivery providers.
• Video hosting and streaming for member-uploaded video and live sessions.
• AI model providers for the AI-assisted features described above.
• Google Places for venue and address search.

These providers are bound by contract to protect your information and may not use it for their own purposes. We may also disclose information when we are legally required to, when we must protect the rights, safety, or property of Oléa or its members, or in connection with a merger, acquisition, or sale of assets, in which case we will notify you.

You can turn email, SMS, and push notifications on or off in Settings at any time, and every digest or promotional email includes a working unsubscribe link that is honored immediately. Transactional messages that are required to operate your account, such as a password reset, membership approval, event confirmation, or security alert, are sent as needed while you are a member.

You can also update your profile at any time, control profile and presence visibility, hide individual details, edit or delete your posts, comments, and messages, and manage which communities can see you.

• Access: ask for a copy of the personal information we hold about you.
• Correction: fix details that are inaccurate or out of date.
• Deletion: delete your account and associated personal data, or ask us to do it.
• Portability: ask for your data in a common, machine-readable format where the law provides that right.
• Objection and restriction: object to or restrict certain processing, and withdraw consent for optional communications or integrations.
• Non-discrimination: we will not penalize you for exercising your privacy rights.

To make a request, email teamolea@ommktg.com from the address on your account. We respond within 30 days, and may ask you to verify your identity first. You can also delete your account yourself in Settings. If we cannot fulfill a request, we will explain why. We keep a limited record of deleted accounts where we must do so to prevent abuse or comply with the law.

We keep your information while your membership is active. When you delete your account, we remove your profile, content, and messages, then purge backups within a short period. Some records are kept longer where required: security and moderation records, aggregated and de-identified analytics, a minimal audit trail that an account was removed, and records kept for tax or legal compliance. Content that another member resharded or that was cached by a search engine may remain outside our control.

Data is encrypted in transit and stored on infrastructure with access limited to the people who need it. Administrative access requires authentication and is logged. No system is completely secure, so please choose a strong, unique password, never share your sign-in details, and tell us immediately if you believe your account has been accessed without permission.

Oléa is intended for people 18 and older. We do not knowingly collect personal information from children. If we learn that a minor created an account, we will delete the account and the associated data. If you believe a minor is using Oléa, please email us.

We operate in the United States and use providers that may process data in other countries. Where the law requires it, we rely on appropriate safeguards, such as standard contractual clauses, for those transfers.

If we make a material change to how we handle personal information, we will notify members by email or in-app notice before it takes effect, and we will update the date at the top of this page. Continuing to use Oléa after a change takes effect means you accept the updated policy.

Questions, requests, or complaints about privacy? Email teamolea@ommktg.com, or visit olealivingwell.com. If you are in a region with a data protection authority, you also have the right to complain to it.